Shipping Information

Shipping Information

The time frame of an order delivery is divided into two parts:

Fast shipping: 5-7 working days. 

Standard shipping: 10~12working days.

Note:It only refers to transportation time, not including shoes making times(Our shoes are all customized by hand, so it takes a few days for customization. According to the production process of the shoes, the customization time ranges from 2 days to 10 days. In case of special circumstances, such as sudden orders, traditional holidays, customized The time will be slightly extended,Most shoes can be shipped in about a week。).

Shipping fee:
Fastshipping: The shipping fee for the first 500g is $29.99, and an additional $9.99 is added for each 500g over 500g. ($29.99+(total weight-500g)/500g*$9.99)
Standard shipping:
1,order fee 0.00 - $49.99 ,The shipping fee is $5.99
2,order ≥ $50 ,Free Shipping

About track order:
1. After receiving the order,
On working days (Monday to Friday), we will try our best to process the order within 24 hours,
Very working days (Saturday, Sunday), we will try our best to process the order on the postponed Monday,
2,As soon as your order is packed we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take some days before the tracking information is available.
You will also be able to track your order in your account.
3,Due to the impact of the COVID-19, there may be delays in logistics time,thank you for your understanding💕

Tax and Duties:
We ship to all locations on a DDU (Delivery Duty Unpaid) basis, which means that product prices displayed are exclusive of all taxes and duties.
Once your order arrives at its destination, you will be required to pay all import duties, customs and local sales taxes for the location that you’re shipping to. After you have placed your order, we’ll email you to seek your acceptance of these terms. For an estimate of taxes and duties on your purchase, please contact your local customs.

If you have any other questions, please contact us.